18 Oct
|
Railingo
|
Bhopal
Designation : Store Manager Location : Opposite Bagh Sevania thana, near dominos, above Nikamal Home, Vidya Nagar, Bhopal, Madhya Pradesh 462026 Industry : Luxury Retail / Architectural / Interior / Premium Consumer Brands Employment Type : Full time Work Mode : On-site, 6 days WFO, 1 rotational off Experience : 8-12 years
About the Company
We are a premium retail store catering to high-end customers with a focus on luxury, design, and experience-led selling. The store operates in a structured, brand-managed environment, dealing with architect-led and premium/luxury brands, offering customized solutions and a superior in-store experience.
Role Overview
We are looking for a highly driven Store Manager to own end-to-end P&L; and store performance . The role involves managing revenue targets, leading a structured team, ensuring operational excellence, and delivering a premium customer experience. This position requires strong ownership, analytical capability, and leadership in a high-value retail environment.
Responsibilities :
- Own end-to-end store operations and P&L; , including revenue, costs, and profitability.
- Drive store revenue targets and improve lead-to-order conversion (≥32%) .
- Manage complete sales funnel including walk-ins, leads, pipeline tracking, and closures.
- Ensure active pipeline value of at least 2.5× monthly targets .
- Deliver premium customer experience through consultative selling and solution-based approach.
- Handle high-value and customized orders in coordination with internal teams.
- Lead, manage, and coach a team of 5-10 members; ensure productivity and discipline.
- Conduct regular training, performance reviews, and coaching sessions.
- Maintain store hygiene, VM standards,
and overall brand presentation aligned with luxury benchmarks.
- Monitor and manage inventory, stock planning, and product availability.
- Track and improve key metrics such as sales cycle, conversion ratio, and lost opportunities.
- Ensure CRM usage, data hygiene (≥95%), and accurate reporting .
- Maintain daily/weekly/monthly reports and dashboards using Excel.
- Handle customer escalations, complaints, and ensure timely resolution within SLA.
- Ensure compliance with audits, reporting timelines, and store processes.Drive local marketing initiatives and support B2B partnerships/empanelments.
Who We’re Looking For
- Minimum 3 years as Store Manager / Assistant Store Manager in a structured retail workplace.
- Experience in luxury retail, architectural products, interiors, or premium consumer brands preferred.
- Strong experience in P&L; ownership and revenue accountability (₹3 Cr+ annual business) .
- Proven ability to manage team performance, sales conversion, and customer experience.
- Hands-on experience with CRM tools (Salesforce / Zoho / HubSpot / LeadSquared or similar) .
- Strong working knowledge of Advanced Excel (Pivot, VLOOKUP, dashboards) .
- Excellent communication, negotiation, and interpersonal skills.
- Highly disciplined, process-driven, and detail-oriented.
What We Offer
- Competitive salary with strong performance-linked incentives.
- Clear ownership of business (P&L-driven; role) .
- Opportunity to work with premium/luxury brands and high-value customers.
- Fast-track career growth to Regional Manager roles (3-5 years) .
- Structured processes, performance-driven culture, and leadership exposure.
Pay: ₹45,000.00 - ₹70,000.00 per month
Work Location: In person
📌 Store Manager (Bhopal)
🏢 Railingo
📍 Bhopal