Patient Care Coordinator (Mumbai)

Patient Care Coordinator (Mumbai)

18 Oct
|
dental works
|
Mumbai

18 Oct

dental works

Mumbai

Patient Coordinator & Front Desk Executive - Dental Clinic (Incentives + Growth)

LOCATION

Sion, Mumbai

ABOUT US

Dental Works is a up-to-date aesthetic and preventive dental clinic focused on pain-free treatments, smile designing, and advanced 3D technology.

We are looking for someone who is not just a receptionist—but the face, voice, and conversion expert of our clinic.

ROLE OVERVIEW

This role combines front desk management + patient coordination + treatment conversion.

If you are confident, presentable, and enjoy interacting with people—this role has high growth potential.

RESPONSIBILITIES

- Handle patient calls, WhatsApp inquiries & walk-ins
- Schedule and manage appointments efficiently
- Explain treatments, pricing & EMI options confidently
- Convert consultations into booked treatments
- Follow up with pending patients (very important)
- Coordinate smoothly with doctors and assistants
- Maintain patient records using clinic software

REQUIREMENTS :

- Fluent in English & Hindi (Marathi is a plus)
- Confident, well-groomed, and presentable personality
- Strong communication & persuasion skills




- Basic computer skills (Excel, WhatsApp, clinic software)
- Ability to multitask in a fast-paced clinic

PREFERRED (HIGHLY VALUED)

- Experience in dental / skin / aesthetic clinic
- Experience in reception, counselling, or sales roles
- Understanding of treatments like smile design, aligners, whitening

TIMINGS

10 AM- 8 PM (Sunday off)

IMPORTANT (HOW TO APPLY)

To be considered, please:

- WhatsApp your resume

- Send a 1-minute intro video covering:

- Your experience

- Why you are suitable for this role

- How you handle patients

WHO SHOULD APPLY

- You enjoy talking to people and building trust
- You are confident discussing pricing and treatments
- You want a long-term role with growth

WHO SHOULD NOT APPLY

- Looking for a back-office or low-interaction job
- Not comfortable speaking with patients
- Not confident handling sales or follow-ups

Job Types : Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Patient Care Coordinator (Mumbai)
🏢 dental works
📍 Mumbai

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