About Derma MD Clinics : At Derma MD Clinics, we combine the science of dermatology with the art of aesthetics. Led by a team of dermatologists and skin experts, we offer advanced, evidence-based skin and hair treatments powered by cutting-edge technologies and medical-grade products. Our clinics are designed to provide a premium, personalized experience to each client, with a strong focus on safety, transparency, and long-term skin health.

We are now expanding our team and looking for a Centre Manager who brings a flair for client-centric hospitality.

Job Responsibilities - Centre Manager

Key Responsibilities Center Operations

- Manage the overall operations and performance of the Thane center.
- Ensure smooth patient flow, appointment scheduling, consultations, and treatment coordination.
- Implement operational SOPs and maintain service quality standards.
- Monitor center efficiency, hygiene, and patient satisfaction.

Patient Experience & Counseling

- Ensure exceptional patient service and experience.
- Handle patient concerns, escalations, and feedback effectively.
- Guide patients regarding treatment plans and coordinate follow-ups.
- Work closely with doctors and clinical teams to ensure seamless patient care.

Revenue & Business Growth

- Achieve monthly revenue, conversion, and business targets.
- Drive treatment package conversions and patient retention.
- Monitor collections, renewals, and center profitability.
- Support local marketing and business development initiatives.

Team Management

- Lead and supervise front office executives, patient coordinators, therapists, and support staff.
- Conduct training sessions and performance reviews.
- Foster a positive, disciplined, and patient-focused work culture.
- Ensure high levels of team productivity and accountability.

Administration & Reporting

- Maintain daily, weekly, and monthly MIS reports.
- Monitor billing, inventory,



expenses, and operational processes.
- Ensure compliance with clinic policies and documentation standards.
- Coordinate regularly with senior management regarding center performance.
- Graduate or Postgraduate in Hospital Management, Healthcare Management, Business Administration, or a related field.

Experience

- Minimum 3-8 years of experience in healthcare operations, clinic management, Ayurvedic centers, dermatology clinics, wellness centers, or specialty healthcare organizations.
- Proven track record in managing operations, patient satisfaction, team performance, and revenue targets.

Required Skills :

- Strong leadership and people management abilities.
- Excellent communication and patient counseling skills.
- Sales and business development orientation.
- Strong operational and administrative capabilities.
- Analytical mindset with excellent reporting and problem-solving skills.
- Ability to thrive in a target-driven healthcare environment.

Compensation & Benefits

- Market-competitive salary Package
- Attractive Incentive Structure
- Career Growth Opportunities
- Professional and Supportive Work Environment
- Employee discounts and store credit points
- Yearly Paid & Sick Leaves

Working Hours and Schedule:

- Full-time position
- 9-hour day shift
- One weekly off (weekday)

Work Location - Thane West

Application Process: Or fill the details in below link

For queries, contact via WhatsApp or phone at +91 - (phone hidden) - 11am to 5pm

Additional Information: We are looking for someone who is committed to long-term employment, has a pleasant personality, and excels in communicating with people.

Join us and be part of a dynamic team dedicated to excellent skincare service!

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Flexible schedule
- Paid sick time
- Provident Fund

Experience :

- Management: 3 years (required)

Work Location: In person

📌 Centre Manager (Thane)
🏢 Derma MD Clinics
📍 Thane