Designation : HR Generalist Location : Surat, Gujarat Industry : Food & Beverage (Café Operations) Department : Human Resources

Job Summary

Key Responsibilities : Talent Acquisition & Recruitment

- Manage end-to-end recruitment for café operations, support staff, and corporate positions.
- Build and maintain talent pipelines for high-volume hiring requirements.
- Coordinate joining formalities and onboarding activities for new employees.
- Partner with department heads to understand manpower requirements and workforce planning.

Employee Onboarding & HR Operations

- Conduct employee induction and orientation programs.
- Maintain employee records, personal files, and HR documentation.
- Ensure timely issuance of appointment letters, confirmation letters, transfer letters, and other HR documents.
- Support employee lifecycle management from joining to separation.

Blue-Collar Workforce Management

- Handle recruitment and retention of café staff, kitchen staff, housekeeping, delivery, and support employees.
- Monitor attendance, absenteeism, attrition, and workforce productivity.
- Address employee grievances and workplace concerns promptly.
- Coordinate with café managers to maintain adequate staffing levels across locations.

Employee Engagement & Culture

- Plan and execute employee engagement activities and recognition programs.
- Support initiatives to improve employee satisfaction and workplace culture.
- Conduct employee feedback sessions and engagement surveys.
- Promote company values and positive employee relations across all locations.

Performance Management

- Support performance review and appraisal processes.
- Track employee performance and probation confirmations.




- Assist managers in setting performance expectations and development plans.

HR Compliance & Policy Implementation

- Ensure compliance with labor laws and statutory requirements.
- Support disciplinary procedures and policy implementation.
- Maintain HR records and reports required for audits and compliance reviews.
- Assist in drafting and updating HR policies and procedures.

Attendance, Leave & Payroll Coordination

- Monitor attendance and leave records.
- Verify attendance data and payroll inputs before submission.
- Coordinate with payroll and finance teams for accurate salary processing.
- Resolve employee queries related to attendance, leave, and payroll.

HR Reporting & Analytics

- Prepare weekly and monthly HR reports.
- Track recruitment metrics, attrition rates, absenteeism, and manpower status.
- Maintain HR dashboards and workforce data for management review.

Required Qualifications

- Bachelor's Degree in Human Resources, Business Administration, or related field.
- 1-3 years of HR Generalist experience.
- Prior experience in the Food & Beverage, Hospitality, Retail, or Service Industry preferred.
- Positive exposure to blue-collar workforce management is mandatory.

Required Skills :

- Recruitment and Talent Acquisition
- Employee Relations
- Blue-Collar Workforce Management
- HR Operations & Documentation
- Attendance & Leave Management
- Labor Law Compliance
- Employee Engagement
- Performance Management
- Communication & Interpersonal Skills
- MS Excel and HRMS Software Proficiency

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits :

- Paid time off

Ability to commute/relocate:

- Surat, Gujarat (Surat): Reliably commute or planning to relocate before starting work (required)

Experience :

- Human resources: 1 year (required)

Work Location: In person

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