- Active Listening : Greeting the customer and understanding their concerns (e.g., "The bike wobbles at high speeds" or "The mileage has dropped").
- Visual Inspection : Walking around the bike with the customer to check for scratches, tire wear, or oil leaks before taking it in.
- Job Card Opening : Creating a formal document (Job Card) listing all requested repairs, estimated costs, and the promised delivery time.
1. The Liaison (Workshop Coordination)
- Briefing Technicians : Explaining the specific issues to the mechanics so they don't miss anything.
- Mid-Day Updates : If a technician finds a new problem (like worn-out brake pads that weren't visible earlier), you must call the customer, explain the issue,
and get approval for the extra cost.
- The Delivery (The "Moment of Truth")
- Final Quality Check : Ensuring the bike is clean and the reported problems are actually fixed.
- Bill Explanation : Going through the invoice line-by-line so the customer understands exactly what they are paying for.
- Maintenance Education : Advising the customer on when their next service is due or how to maintain their chain/tires.
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits :
- Provident Fund
Work Location: In person
📌 Service Advisor - Two Wheeler (Hyderabad)
🏢 Sree Krishna Automotives Hyd( Pride Group
📍 Hyderabad
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