Advises customers about necessary service for routine maintenance.

- Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
- Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
- Prepares a repair order showing time, cost and labor estimates for service.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.




- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications

Pay: ₹12,000.00 - ₹15,000.00 per month

Education :

- Bachelor's (preferred)

Experience :

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

Language :

- English (preferred)
- Hindi (preferred)

Work Location: In person

📌 Customer Service Adviser (Raebareli)
🏢 Om Auto Pvt.ltd. (mahindra E Mahindra)
📍 Raebareli