We are a group of company working in Pan India in retail. Pharmaceuticals, Fast moving consumer goods, micro finance, insurance, real estate, IT etc. in more than 18 industries and our head office in Lucknow, Uttar Pradesh. We are working with the force of more than 2000 employees over more than 150 branches.
Job role and responsibilities:
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
- Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them and direct calls to the concerned person / extension.
- Communication with our Real Estate Investors for Orders / Plot Installments / Customer Grievances.
- Should be tried to address their Genuine problems and forwarded to the concerned department.
- Follow-up of every grievance till it to be resolved.
- Direct reporting to higher management regarding serious & unresolved problems.
- Attending Incoming & Outgoing calls with proper etiquette's and maintaining records for them.
- Reminder Calls to our regarding every month’s offers / Plot Installments.
Require work experience, education and skills:
- Must have not more than 06 month to 1 year work experience in telecalling or as receptionist or similar.
- Must completed min Bachelor's degree OR MBA in Marketing will prefer.
- Must be fluent in English language.
- Proficient in MS Excel, Word, PPT etc.
Job Location:
- Alambagh, Lucknow
Salary per month:
- Rs.12,000-15,000/- + PF + others
**Contact:
- Ranjeet K. Rawat (+91) (phone hidden)**
Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks :
- Provident Fund
Education :
- Bachelor's (required)
Experience :
- Receptionist OR Telecalling OR both OR Similar: 1 year (preferred)
Language :
- English (required)
Location :
- Alambagh, Lucknow, Uttar Pradesh (required)
Work Location: In person
📌 Receptionist and Telecalling Executive (Alambagh)
🏢 S hr S Group
📍 Alambagh
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