Job Summary

We are seeking a courteous, organized, and experienced Receptionist to manage front-desk operations at our psychiatric hospital. The role involves patient coordination, appointment scheduling, and administrative support while maintaining confidentiality and a calm, empathetic approach.

Key Responsibilities

- Greet patients, caregivers, and visitors in a polite and professional manner
- Register new patients and update existing patient records
- Schedule, confirm, and manage appointments for doctors and therapists
- Handle incoming and outgoing phone calls efficiently
- Coordinate with doctors, psychologists, nurses, and billing teams
- Maintain patient files and documentation accurately
- Ensure confidentiality of patient information at all times
- Manage front-desk area and ensure a welcoming environment
- Handle basic billing queries and guide patients to the concerned department
- Support administrative tasks as assigned by management

Required Skills & Qualifications





- Minimum 2-3 years of experience as a receptionist (hospital/clinic experience preferred)
- Strong communication skills in English and local language(s)
- Pleasant personality with patience and empathy
- Valuable computer knowledge (MS Office, Hospital Management Systems preferred)
- Ability to handle sensitive situations calmly and professionally
- Strong organizational and multitasking skills

Preferred Attributes

- Prior experience in a psychiatric or mental healthcare setting :

- Understanding of patient confidentiality and hospital protocols

- Ability to work in shifts, if required

Reporting To

- Hospital Administrator / HR / Front Office Manager

More Information contact our HR - (phone hidden)

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits :

- Leave encashment
- Provident Fund

Language :

- English, Hindi, Kannada (preferred)

Work Location: In person

📌 Receptionist (Sahakar Nagar)
🏢 Mind and Brain Hospital
📍 Sahakar Nagar