Position: Front Desk Executive Location: Sanctuary Amaidiyana (A CGH Earth Experience), Auroville/Bommayapalayam Reports To: Front Office Manager Employment Type: Full-time

About Sanctuary Amaidiyana Sanctuary Amaidiyana is more than a resort; it is a haven of peace designed to offer guests a soulful blend of creativity, wellness, and conscious living. As part of the CGH Earth Experience portfolio, we are deeply rooted in values of sustainability, local craftsmanship, and harmony with nature. Our property, nestled on the peaceful edges of Auroville, features Japanese-inspired architecture, conscious cuisine, and a serene atmosphere that allows guests to disconnect and recharge.

Key Responsibilities 1. Guest Welcome & Departure:

- Warmly welcome guests upon arrival with the signature Sanctuary Amaidiyana hospitality, ensuring a smooth and unhurried check-in process.

- Provide a brief orientation of the property, explaining our eco-friendly practices, the Japanese rock garden, and wellness facilities (pool, yoga hall, watsu pool).

- Handle check-outs efficiently, ensuring accurate billing while gathering genuine feedback about their stay. 2. Guest Relations & Concierge:

- Act as a knowledgeable guide for Auroville and Pondicherry; assist guests with information on Matrimandir viewings, local cafes, beaches (Serenity/Auro Beach), and community workshops.

- Anticipate guest needs—whether it’s arranging a spa session, a private dinner, or a taxi service—and fulfill requests promptly.

- Maintain a calm and composed demeanor, resolving any guest concerns with empathy and discretion to preserve the property's tranquil vibe. 3.



Reservations & Communication:

- Coordinate effectively with Housekeeping and F&B; teams to communicate special guest requests (dietary preferences, room amenities, celebrations). 4. Administrative & Operational:

- Maintain the Front Office logbook and handle cash/credit card transactions accurately.

- Ensure the reception area remains pristine, organized, and aesthetically in line with our design philosophy.

- Experience: 1-2 years of experience in Front Office operations, preferably in a boutique hotel, wellness retreat, or luxury resort.

- Education: Degree or Diploma in Hotel Management or a related field.

- Language Skills: Excellent command of English (spoken and written) is mandatory. Proficiency in Tamil or French is a significant advantage given our location.

- Personality: Calm, empathetic, and detail-oriented. You should naturally resonate with the values of wellness, nature, and quiet luxury.

- Tech Savvy: Proficiency in Hotel Management Software (PMS) and MS Office. What We Offer

- The opportunity to work in one of Auroville’s most architecturally unique and serene properties.

- A supportive work environment grounded in the CGH Earth values of respect and community.

- Market-competitive salary and service charge.

- Meals on duty. To Apply: Please send your resume and a brief cover letter explaining why you would be a good fit for Sanctuary Amaidiyana to +91 (phone hidden).

Job Types : Full-time, Permanent

Pay: From ₹16,000.00 per month

Benefits :

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Puducherry)
🏢 Sanctuary Amaidiyana
📍 Puducherry