The Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and providing administrative support to ensure smooth daily operations of the organization.
Key Responsibilities
- Front Desk Management :
- Welcome visitors and clients in a skilled and friendly manner.
- Direct visitors to the appropriate person or department.
- Telephone Handling :
- Answer incoming phone calls and transfer them to the concerned staff.
- Take messages and maintain call records if required.
- Administrative Support :
- Maintain visitor register and appointment schedules.
- Assist with basic office documentation and filing.
- Handle incoming and outgoing mail and courier.
- Customer Assistance :
- Provide information about the company’s services and products.
- Respond politely to customer queries.
- Office Coordination :
- Maintain reception area cleanliness and organization.
- Coordinate with staff for meetings and appointments.
Required Skills :
- Good communication skills (Hindi & basic English)
- Polite and professional behavior
- Organizational and multitasking abilities
Qualifications :
- Minimum 12th Pass / Graduate preferred :
- Previous experience in receptionist or front office work is an advantage