Job Title : Front Desk Receptionist Location : Navrangpura, Ahmedabad Hotel : Rudra Regency
Job Summary : Key Responsibilities :
- Greet and welcome guests in a courteous and professional manner
- Handle check-in and check-out procedures efficiently
- Manage room bookings, reservations, and cancellations
- Operate hotel management software for daily operations
- Maintain accurate guest records and perform Pathik data entries as required
- Respond to guest inquiries, requests, and complaints promptly
- Coordinate with housekeeping and other departments for smooth operations
- Ensure proper billing and payment processing
Requirements :
- Prior experience as a Front Desk Receptionist or in a similar role (preferably in a hotel)
- Proficiency in computer usage and hotel management software
- Knowledge of Pathik data entry system is mandatory
- Strong communication and interpersonal skills
- Presentable personality with a customer-first attitude
- Ability to multitask and work in a fast-paced workplace
- Basic knowledge of billing and cash handling
Preferred Qualifications :
- Diploma or degree in Hotel Management or related field
- Fluency in English, Hindi, and Gujarati
Work Schedule :
- Rotational shifts (including weekends and holidays)