The Front Desk Receptionist is responsible for managing the reception area and serving as the first point of contact for customers visiting the showroom or service center. The role ensures smooth front office operations and delivers a positive customer experience.
Key Responsibilities :
- Greet and assist walk-in customers professionally
- Answer and transfer incoming calls
- Maintain visitor and customer records
- Coordinate with Sales and Service departments
- Schedule appointments and follow-ups
- Handle basic administrative and data entry tasks
- Maintain cleanliness and organization of the reception area
Requirements :
- 12th pass / Graduate preferred
- Good communication skills (Hindi & English)
- Presentable personality with customer-friendly attitude