Job Overview : We are looking for a highly organized and welcoming Front Desk Executive to join our team. You will be the first point of contact for our company, ensuring the front area runs smoothly while also providing crucial support for our e-commerce operations.
Key Responsibilities :
- Reception Area Management : Oversee the daily operations of the front desk, ensuring a clean, qualified, and welcoming environment for all visitors and staff.
- Customer Call Handling : Answer, screen, and route incoming phone calls efficiently. Provide excellent customer service by addressing inquiries and directing them to the appropriate department.
- E-commerce Order Management : Assist with the processing and management of orders through our e-commerce portal, ensuring accuracy and timely handling.
Requirements :
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with basic office equipment and customer service principles.
- Prior experience is a plus, but motivated freshers are highly encouraged to apply!