Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Chhatribagh, Indore, Madhya Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
- As a Customer Care Executive, you will be responsible for providing excellent customer service and support to our clients in the blue grey collar industry. You will work closely with our customers to address any inquiries, issues, or concerns they may have, and ensure their overall satisfaction with our services.
Responsibilities :
- Assist customers with placing orders, resolving billing issues, and providing product information
- Resolve customer complaints and escalate issues to the appropriate department when necessary
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to ensure customer needs are met and exceeded
- Follow up with customers to ensure their concerns have been addressed and they are satisfied with the resolution
Valuable to have values:
- Previous experience in customer service or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and customer service software
- Knowledge of the blue grey collar industry and an understanding of the unique needs of our clients.