Job description: Pay: ₹14,000.00 - ₹20,000.00 per month
Job description: Customer Support Executive (E-commerce Inbound Process) - Work From Office (Ranchi)
Location: Ranchi
Job Type : Full-Time | Permanent
About the Role
We are hiring Customer Support Executives for an E-commerce Inbound Process. If you have good communication skills and enjoy helping customers, this is a great opportunity to build your career in a fast-growing customer service environment.
Key Responsibilities
Handle inbound customer calls professionally
Resolve customer queries related to orders, delivery, refunds, returns & services
Provide accurate information and ensure a smooth customer experience
Maintain proper documentation of calls and customer interactions in the system
Escalate complex issues to the concerned team when required
Ensure high customer satisfaction and quality service
Requirements / Eligibility
Freshers can apply
Strong communication skills in English & Hindi
Good listening skills and problem-solving mindset
Ability to multitask and work under pressure
Customer-focused attitude and willingness to learn
Work Details
Shift Duration: 9 hours/day (including breaks)
Working Days: 6 days/week (Rotational)
Week Off: Rotational
Cab Facility: Not available
Work Mode: Work from Office (In-person)
Perks & Perks
Health Insurance
Provident Fund (PF)
Stable job with long-term growth opportunities
Supportive team environment & training provided
Immediate joining preferred
Job Types : Full-time, Permanent, Fresher
Advantages : Health insurance
Life insurance
Provident Fund
Work Location: In person
Job Types : Full-time, Permanent, Fresher
Benefits : Flexible schedule
Health insurance
Life insurance
Provident Fund
Work Location: In person
Job Types : Full-time, Permanent, Fresher
Job Types : Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits :
- Health insurance
- Life insurance
- Provident Fund