Work Schedule : Working Days: 6 days a week Weekly Off: 1 Rotational Off
Eligibility Criteria : Graduates only
Roles & Responsibilities :
- Handle inbound and outbound customer calls in a professional manner.
- Assist customers with queries, complaints, and service requests.
- Provide accurate information and ensure customer satisfaction.
- Maintain proper documentation of customer interactions in the system.
- Escalate unresolved issues to the concerned department.
- Meet daily and weekly performance targets while adhering to company guidelines.
Skills Required :
- Good communication and interpersonal skills
- Customer-focused attitude
- Basic computer knowledge
- Ability to work in a fast-paced workplace