- Location
- Mumbai, Maharashtra
- Experience Required
- 1 - 3 Years
- Education Required
- Graduation
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- Bike
- DL
- Education Proof
- PAN Card
- Sourcing & Lead Generation Identify and acquire current MSME customers through Direct Acquisition using field visits, telecallingreferences, micro-marketing activity and market research. Build a strong local market presence to generate a steady pipeline of secured LAP business leads and disbursement. Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc.
File Login & Application Processing Guide customers through eligibility and documentation,
ensuring compliance with internal policies.
Cross-functional Collaboration Coordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and issue resolution.
Disbursement & post-sales follow-Up Explain disbursement terms and support clients with post-loan queries and servicing needs.
Relationship Building & Client Retention Build strong client relationships to drive repeat business, referrals, and long-term loyalty. Maintain regular client engagement to understand evolving needs and offer tailored financial solutions
Proactive On-Ground Outreach Lead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to collect overdue payments, assess individual financial situations, and develop tailored repayment arrangements compliant with RBI guidelines.