- Location
- Hisar, Haryana
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- Bike
- DL
- Education Proof
- PAN Card
- Role: Customer Relationship Executive
Responsibilities :
- Build and maintain robust relationships with clients to ensure high levels of satisfaction and retention
- Serve as the main point of contact for clients, addressing any inquiries or issues in a timely and professional manner
- Collaborate with sales and account management teams to identify opportunities for upselling or cross-selling
- Conduct regular check-ins and follow-ups with clients to gather feedback and improve service delivery
- Keep accurate records of client interactions and transactions using the CRM system
- Work closely with the operations team to ensure timely delivery of products or services to clients
- Stay updated on industry trends and competitors to provide clients with relevant information and solutions
Good to have values:
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet tight deadlines
- Strong problem-solving skills and attention to detail
- Team player with a positive attitude
- Experience in a similar role in the blue grey collar jobs industry is a plus