Job Title : Customer Care Executive Employment Type : Full-Time

Job Summary : Key Responsibilities :

- Resolve product or service issues by identifying the problem, determining the cause, and providing a suitable solution.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer concerns are addressed effectively.
- Provide detailed information about products, services, or policies to customers.
- Handle customer complaints and escalate issues when necessary.
- Monitor customer feedback and suggest improvements to enhance the customer experience.

Qualifications and Skills :

- High school diploma or equivalent; a degree in a related field is a plus.
- Proven experience in a customer support role.
- Excellent communication and interpersonal skills.




- Ability to handle challenging customer interactions with professionalism and patience.
- Robust problem-solving and multitasking abilities.

What We Offer :

- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for career growth and professional development.

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

Language :

- Hindi (required)
- English (required)

Work Location: In person

📌 Customer Care Executive (Chandigarh)
🏢 The Formal Club
📍 Chandigarh