Job Title: Customer Care Executive

Location : Noida Industry : Education / EdTech Employment Type : Full-time

We are looking for a Customer Care Executive to handle student and client queries, provide accurate information, and ensure a smooth support experience. The role focuses on maintaining customer satisfaction through timely communication and problem resolution.

Key Responsibilities :

- Resolve student/customer issues related to admissions, courses, fees, and services .
- Provide accurate information and guidance to students/clients.
- Maintain proper records of calls, queries, and resolutions in CRM .
- Coordinate with internal teams for quick issue resolution.
- Follow up on pending requests and ensure closure.
- Maintain a high level of customer satisfaction .
- Adhere to company policies and communication standards.

Required Skills & Qualifications :

- Graduate / Undergraduate (any stream).




- 0-2 years of experience in Customer Support / Call Center / Helpdesk .
- Good communication skills in Hindi & English .
- Ability to handle customers patiently and professionally.
- Basic computer knowledge (MS Excel, CRM).
- Willingness to work in a target-oriented environment (if required).

Perks & Benefits :

- Fixed salary + incentives.
- On-the-job training.
- Growth opportunities.

Job Types : Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹27,426.64 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off

📌 Customer Care Executive (Noida)
🏢 Netcom Learning
📍 Noida