Job Title : Customer Support Executive Company : The Wellness Shop Location : Jaipur

Job Overview : Key Responsibilities :

- Resolve customer complaints efficiently while maintaining a positive brand image
- Monitor and improve customer satisfaction levels
- Supervise and support junior team members
- Assist in training new hires and improving team performance
- Maintain accurate records of customer interactions and feedback
- Coordinate with internal teams (operations, logistics, etc.) for issue resolution

Requirements :

- 1-3 years of experience in customer support or a similar role.
- Strong command of spoken and written English.
- Prior experience in team handling or leadership.
- Excellent problem-solving and interpersonal skills.
- Ability to work in a fast-paced setting.
- Basic knowledge of CRM tools is a plus.

Preferred Skills :

- Strong organizational abilities.
- Patience and empathy in customer interactions.
- Leadership and team coordination skills.

What We Offer :

- Opportunity to grow within a fast-growing wellness brand
- Collaborative and supportive work environment

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 The Wellness Shop
📍 Jaipur