Position : Customer Care Executive - Operations Location : Taliparamba Employment Type : Full-time Experience : Minimum 1 year
Role Overview : We are seeking a customer-oriented skilled to manage customer queries and complaints across multiple channels. The role requires strong communication skills, patience, and effective coordination to ensure timely resolution.
Key Duties :
- Resolve issues or escalate them to the concerned team when needed
- Maintain accurate records and follow up to ensure customer satisfaction
Eligibility :
- Graduate or equivalent
- Good communication and basic computer skills
- Ability to work calmly under pressure