We are looking for a Customer Support Executive who can assist students and parents with clarity, patience, and professionalism. The role involves explaining course and platform details, resolving queries, and ensuring a smooth learning experience.
Key Responsibilities :
- Communicate course, curriculum, and platform information clearly.
- Understand student concerns empathetically and provide accurate guidance.
- Troubleshoot technical or learning-related issues and offer effective solutions.
- Maintain high customer satisfaction with a helpful and positive approach.
- Document queries and ensure timely follow-ups when needed.
Requirements :
- Robust communication and listening skills.
- Good understanding of EdTech products or willingness to learn quickly.
- Problem-solving ability and customer-first mindset.
- Patience, professionalism, and attention to detail.
Job Types : Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Location :
- Bhopal, Madhya Pradesh (preferred)
Work Location: In person
📌 Customer Support Executive (Cse) (Bhopal)
🏢 Next Toppers
📍 Bhopal
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