- Resolve customer complaints efficiently while maintaining a positive attitude.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Coordinate with other departments to resolve customer issues.
- Provide product/service information to customers and guide them as needed.
- Identify recurring issues and suggest process improvements to management.
Qualifications & Skills :
- Education : Minimum [12th pass / Graduate]
- Excellent verbal and written communication skills in [English/Hindi/Other languages as needed]
- Basic computer skills and familiarity with CRM systems
- Patience, empathy, and strong problem-solving skills
- Ability to handle high-pressure situations calmly and professionally
What We Offer :
- Friendly and supportive work workplace
- Opportunities for growth and skill development
- [Salary/benefits as per company policy]
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
📌 Customer Support Representative (Kota)
🏢 EXIMOL SOLUTION
📍 Kota
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