Customer Relationship Manager (CRM)

Company Name : MEEVA - Bridal & Designer Sarees Location : Surat, Gujarat

Job Type : Full-Time | On-Site Experience : 2+ years (Textile industry preferred) Salary : As per experience + incentives

About Us : MEEVA is a leading bridal & designer saree manufacturer based in Surat, catering to top wholesalers and retailers across India. Known for elegance, innovation, and timely service, we are looking for a energetic Customer Relationship Manager (CRM) to strengthen our client engagement and support.

Roles & Responsibilities :

- Manage and maintain strong relations with existing B2B clients.
- Handle client inquiries, sample follow-ups, and order status updates.
- Maintain a CRM database with client history, preferences & feedback.
- Work closely with production and dispatch team to ensure smooth deliveries.
- Regularly take client feedback and upsell new collections.
- Assist in exhibitions, trade shows, and client visits.




- Prepare weekly client follow-up and report to management.

Key Skills :

- Excellent communication (Hindi, English, Gujarati preferred)
- Confident, polite, and client-friendly personality
- Robust follow-up and organizational skills
- Basic knowledge of Excel / CRM software
- Experience in têxtile or garment industry is a plus

Qualifications :

- Graduate in any stream
- 2+ years experience in client handling, CRM, or sales support

What We Offer :

- Professional work culture in a growing fashion brand
- Incentives for client satisfaction and new orders
- Exposure to national & international têxtile clients
- Growth path into business development & key accounts

Pay: ₹12,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement

Language :

- English (preferred)

Work Location: In person

📌 Customer Relationship Manager (CRM) (Surat)
🏢 Meeva
📍 Surat