- Documentation & Data Management : Maintaining accurate and detailed records of customer interactions, transactions, and feedback within Customer Relationship Management (CRM) software like Salesforce, Zendesk, or Freshdesk.
- Cross-Functional Collaboration : Working with technical, billing, or logistics departments to escalate and resolve complex or recurring issues.
- Feedback Collection : Gathering customer insights through surveys and feedback loops to help internal teams improve products and support processes.
- Product Knowledge : Maintaining an in-depth understanding of the company's offerings to provide accurate information and guide customers in their decision-making.
- Age criteria 18 to 29 years
Job Types : Full time, Permanent, Fresher
Pay: ₹19,817.83 - ₹26,635.94 per month
Work Location: In person
📌 Cse (Customer Support Executive) (Nacharam)
🏢 Aktiv Software
📍 Nacharam
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