Job Overview : We are looking for an enthusiastic Telesales Executive to contribute to generating sales for our company. You will be responsible for contacting potential and existing customers over the phone to promote products or services, answer questions, and close sales.
Key Responsibilities :
- Contact potential or existing customers via phone to inform them about products or services.
- Answer questions about products, pricing, and company policies.
- Persuade customers to buy products or services.
- Maintain a record of customer interactions and transactions.
- Follow up on leads and maintain customer relationships.
- Achieve monthly or weekly sales targets.
- Handle customer complaints or forward them to the appropriate department.
Required Skills and Qualifications :
- Proven experience as a telesales executive or similar sales/customer service role.
- Excellent communication and convincing skills.
- Ability to learn about products and describe them to prospects.
- Good negotiation and problem-solving skills.
- Basic computer knowledge (MS Office, CRM software).
- Ability to work in a target-driven environment.
Education :
- Minimum 12th pass / Graduate in any field .
Experience :
- 0-2 years of experience in telesales, telemarketing, or customer service preferred.
Salary :
- As per company standards + incentives based on performance.