Email Chat Process (Mumbai)

Email Chat Process (Mumbai)

18 Oct
|
Talentum network private
|
Mumbai

18 Oct

Talentum network private

Mumbai

Job Title : Inbound Sales Representative - Chat Process (US Shift)

Location : Andheri East, Mumbai

Salary : ₹30,000 - ₹35,000 per month

Experience : 2 - 5 years

Job Type : Full-time

Responsibilities :

- Assist customers with product information, pricing & availability

- Promote and sell products using upselling & cross-selling techniques :

- Prepare, share, and follow up on customer quotations :

- Enter and manage sales orders accurately

- Coordinate discounted pricing for bulk / large orders :

- Maintain required chat quality and response time :

- Provide basic customer support and escalate complex issues when required

- Deliver a high level of customer service and professionalism

Requirements :

- Experience in International BPO / US Sales Process preferred

- Strong written & verbal communication skills :





- Ability to multitask in a fast-paced environment :

- Comfortable working in US shifts / night shifts :

- Customer-focused approach with sales mindset

- Basic computer knowledge :MS Word, Excel, Outlook :

- Graduate (preferred) :

- Any equivalent qualification acceptable

- Benefits :

- Saturday & Sunday - Fixed Week Off :

- Stable full-time chance :

- Exposure to US / International customers :

- Professional and growth-oriented work environment

- Night shift allowance as per company policy

- Learning & career growth opportunities

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Email Chat Process (Mumbai)
🏢 Talentum network private
📍 Mumbai

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