Shift Risk Insurance Brokers are focused on delivering seamless digital experiences through our customer self-service web portal. We are looking for a detail-oriented and enthusiastic Quality Analyst Intern to support the testing and quality assurance of our web-based insurance platform.

- 3 ASAP)**

5th Floor, Pearl Belliza, Above Malhar hotel, Chembur East, Near Station.

About the Role

We are looking for a detail-oriented and process-driven Quality Analyst Intern to support the testing and validation of features available on our customer self-service web portal. This is a non-technical testing role focused on verifying business functionality, user journeys, and customer experience rather than coding or automation testing.

Key Responsibilities

- Test newly developed and existing features on the customer web portal.
- Verify end-to-end business workflows and user journeys.
- Validate customer-facing forms, data fields, calculations, and process flows.
- Ensure portal content, labels, messages, and navigation are accurate and user-friendly.
- Identify issues, inconsistencies, and deviations from business requirements.
- Log defects and observations with clear descriptions and supporting screenshots.
- Re-test fixes and confirm successful resolution of reported issues.
- Assist in preparing test scenarios, test cases, and test execution reports.
- Collaborate with business, operations, and product teams to understand expected functionality.




- Participate in user acceptance testing (UAT) activities before feature releases.
- Pursuing or recently completed a Bachelor's degree in any discipline.
- Strong attention to detail and observational skills.
- Ability to understand business processes and customer workflows.
- Good analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to document findings in a structured and transparent manner.

Preferred Qualifications

- Interest in Quality Assurance, Business Analysis, or Product Testing.
- Familiarity with insurance, financial services, or customer service processes is an advantage.
- Experience using Excel, Google Sheets, or similar tools for reporting and tracking observations.

What You Will Gain (Paid Stipend & Letter of Recomendation/ certificate)

- Exposure to digital products in the insurance broking industry.
- Hands-on experience in functional and user acceptance testing.
- Understanding of customer experience validation and business process testing.
- Experience working with cross-functional teams including Product, Operations, and Technology.
- Development of analytical, documentation, and quality assurance skills.
- Quality Assurance (QA)
- Business Analysis
- Product Management
- Operations Excellence
- Customer Experience (CX)

Pay: ₹5,000.00 - ₹7,000.00 per month

Work Location: In person

📌 Quality Anayst- Intern Non Technical (Chembur)
🏢 Shiftrisk Insurance Brokers
📍 Chembur