Job Description: Field Service Engineer, Pune

Key Responsibilities: Field Service & Technical Support

- Perform installation, commissioning, calibration, and preventive maintenance of tightening tools ( Electric, and DC tools).
- Diagnose tool failures, perform root-cause analysis, and ensure timely repair at customer sites.
- Provide breakdown support on priority to minimize customer production downtime.
- Carry out torque validation, tool performance checks, and process parameter settings as per customer requirements.

Customer Support & Coordination

- Serve as the primary technical contact for assigned customers.
- Communicate service findings, recommendations, and action plans to customers in a professional manner.
- Maintain strong customer relationships through timely visits, follow-ups, and feedback handling.

Documentation & Reporting

- Prepare service reports, inspection sheets, and calibration certificates accurately and submit them on time.
- Maintain service records, spare parts usage, and tool history data.




- Update CRM or service portals with service activities, customer updates, and closure details.

Spare Parts & Inventory Management

- Ensure availability of necessary spare parts for service activities.
- Provide inputs for stocking critical spares based on field observations.
- Handle tools and parts responsibly, ensuring proper documentation for movement and usage.

Safety & Compliance

- Follow all safety protocols during field service activities.

- Ensure tools and equipment meet compliance standards, customer safety norms, and company guidelines.

- Educate customers on safety practices related to tool operation and maintenance.

- Company: Atlas Copco Group- Functional area:

- Service- Location:

- India- City:

- Pune- In office/remote:

- On-Site- Brand:

- Desoutter- Company Name:

- Atlas Copco (India) Private Ltd.- Date of Posting:

- April 28, 2026- Last day to apply:

- May 7, 2026

📌 Field Service Engineer Pune mtb 1 1 1
🏢 Atlas Copco Group
📍 Pune