Job Type : Full-time Experience : Fresher to 1 Year Salary : ₹15,000 - ₹20,000 per month
Job Summary
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle inbound customer inquiries professionally and courteously.
- Explain products and services to customers and answer their questions.
- Generate and qualify leads for the sales team.
- Follow up with customers and maintain regular communication.
- Maintain accurate records of calls and customer interactions.
- Meet daily and monthly call and lead-generation targets.
- Build and maintain positive customer relationships.
Requirements :
- Fresher to 1 year of experience in telecalling, customer service, or sales.
- Excellent verbal communication skills.
- Basic computer knowledge and data entry skills.
- Strong interpersonal and customer-handling abilities.
- Positive attitude and willingness to learn.
- Ability to work in a target-driven setting.
Preferred Qualifications
- Higher Secondary (12th Pass) or Graduate.
- Knowledge of Hindi, English, and Gujarati is an advantage.