- Coordinate and execute the distribution of products to various locations in a timely manner
- Maintain accurate data entry records related to deliveries, stock levels, and customer information
- Assist with analysing distribution data to optimise routes and improve efficiency
- Upsell additional products or services where appropriate during customer interactions
- Support inventory management by tracking stock levels and reporting discrepancies
- Provide multilingual support, particularly in Spanish and English, to accommodate diverse client needs
- Ensure compliance with health and safety regulations during all distribution activities
- Handle customer inquiries professionally, resolving issues promptly and courteously
Skills
- Proficient in data entry with high attention to detail
- Bilingual in Spanish and English; strong communication skills in both languages are essential
- Excellent phone etiquette and interpersonal skills for effective customer engagement
- Strong analysis skills to interpret data and suggest improvements in distribution processes
- Ability to upsell products or services tactfully without compromising customer satisfaction
- Organised with the ability to manage multiple tasks efficiently under pressure
- Valuable understanding of logistics or supply chain principles is desirable but not essential
- Ability to work independently as well as part of a team, demonstrating flexibility and reliability