- Make outbound calls to existing and potential customers of the automobile showroom
- Handle customer inquiries related to vehicle models, service, test drives, and offers
- Maintain and update customer records in CRM software
- Follow up with customers for test drive confirmation, booking, delivery, and service reminders
- Coordinate with the sales and service team for lead conversion and customer support
- Handle customer feedback and complaints politely and professionally
- Achieve daily calling and follow-up targets
Required Skills & Qualifications :
- Graduate / 12th pass (Graduates preferred)
- Positive communication skills in Hindi; basic English preferred
- Pleasant voice and customer-handling skills
- Basic computer knowledge (MS Excel, CRM software)
- Ability to work in a target-based environment
- Experience in automobile CRM or telecalling will be an advantage
Key Skills :
- Telecalling
- Customer Relationship Management (CRM)
- Lead follow-up
- Customer support
- Automobile sales coordination