Maintain accurate and up-to-date customer and prospect records in the CRM system.
- Ensure proper segmentation of customers for targeted campaigns.
- Monitor CRM data quality and perform regular audits.
- Track campaign performance and prepare reports on engagement metrics.
- Assist in lead generation, scoring, and nurturing activities.
- Analyze customer behavior to recommend personalized engagement strategies.
- Identify opportunities to improve customer satisfaction and loyalty.
- Coordinate with sales and service teams for consistent customer communication.
- Generate regular reports on sales, customer interactions, and campaign performance.
- Provide insights and recommendations for CRM process improvement.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks :
- Leave encashment
- Paid sick time
- Provident Fund