Job description: Pay: ₹20,000.00 - ₹35,000.00 per month

Job description: Customer Support Executive - International process

BOTH WAY CABS PROVIDED IN 25KM RADIUS

Process: International - Chat & Voice

Employment Type: Full-Time

Work Mode: Work From Office

Role Overview: We are seeking dynamic and customer-oriented professionals to join our International Customer Support Team. This role involves assisting global customers through chat (70%) and voice (30%), ensuring timely resolution of queries while delivering an exceptional customer experience.

Key Responsibilities

Manage international customer interactions via chat and voice in a professional manner

Resolve customer issues related to bookings, payments, and account support

Provide accurate information while demonstrating empathy and problem-solving skills

Maintain high standards of service quality and comply with company policies





Achieve individual and team performance targets for quality, productivity, and customer satisfaction

Document customer interactions accurately in internal systems

Eligibility & Requirements

Education: Minimum 12th / +2 / Graduate (Any Stream)

Experience : Freshers with excellent English communication skills are welcome

Minimum 1 year of experience in international customer support is preferred

Skills Required: Excellent verbal and written English communication

Strong customer handling and multitasking abilities

Basic computer proficiency

Job Types : Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages :

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Costumer Care Executive -international Process (Kolkata)
🏢 10x Growth Accelerator
📍 Kolkata