Job Title : Collection Executive Company : Khushbu Auto Finance Ltd. Location : Patna, Bihar Department : Collections Employment Type : Full-Time
Company Overview
Khushbu Auto Finance Ltd. is a trusted name in the commercial vehicle finance industry, committed to supporting India's transport sector with accessible and reliable financing solutions. Our customer-first approach and focus on integrity drive everything we do.
Job Summary
We are seeking a dynamic and result-oriented Collection Executive to join our team. The role involves managing the recovery of loan installments from customers who have availed financing for commercial vehicles. You will be responsible for ensuring timely collections, maintaining positive customer relationships, and minimizing delinquencies.
Key Responsibilities
- Follow up with customers for timely payment of EMIs.
- Conduct field visits to customers for collections and recovery as per assigned portfolio.
- Negotiate and resolve customer queries and issues related to payment delays.
- Maintain detailed records of interactions and payment status.
- Coordinate with the internal team for legal recovery actions if required.
- Ensure compliance with company policies and regulatory guidelines during all collection activities.
- Provide regular updates and MIS reports to the Collection Manager.
Key Requirements
- Minimum Qualification: 12th Pass / Graduate preferred.
- Experience: 1-3 years of experience in NBFC/banking collection for commercial vehicle loans or similar products.
- Good communication and negotiation skills.
- Willingness to travel locally for field collections.
- Knowledge of local language and geography will be an advantage.
- Basic computer literacy for reporting purposes.
Job Perks
- Provident Fund (PF)
- Employees' State Insurance Corporation (ESIC)
- Gratuity
- Mediclaim Coverage
- Health Insurance
Why Join Us?
At Khushbu Auto Finance Ltd., we value our employees and believe in creating a secure, growth-oriented, and respectful work environment. Join us to build a strong career in the financial services sector with a company that’s driving growth in India's transportation industry.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits :
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund