Key Responsibilities :

- Patient Engagement : Handling inbound/outbound calls, scheduling, rescheduling, or canceling appointments.
- Information Services : Providing accurate details about medical services, procedures, and health packages.
- Documentation : Recording patient interactions, maintaining accurate databases, and managing call logs in CRM systems.
- Follow-ups : Contacting patients for feedback or scheduling follow-up visits.

Required Skills and Qualifications :

- Communication : Excellent verbal communication and listening skills.

Languages Preferred :English & Tamil fluency

- Knowledge : Basic understanding of medical terminology and healthcare processes.
- Experience : Proven experience as a tele caller, customer support, or in a similar role in Clinical side ( Front office, Billing, Discharge Summary.
- Tools :



Proficiency in CRM software and MS Office.
- Soft Skills : Empathy, patience, and strong problem-solving abilities.

Working Conditions :

- Often requires following strict, ethical, and confidential protocols as per the company norms.

Job Types : Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Tele Calling Executive (Chennai)
🏢 Rnest
📍 Chennai