Responsible for guiding customers through significant life purchases (engagements, anniversaries, etc.) by providing expert product knowledge and a high-end service experience. Your goal is to meet sales targets while building long-term relationships with a loyal clientele.
Key Responsibilities
- Consultative Selling : Engage with customers to understand their needs, preferences, and budget; provide personalized recommendations on metals, gemstones, and designs.
- Product Expertise : Stay updated on the latest trends, hallmarking's, and technical specifications (e.g., the 4Cs of diamonds) to educate customers and handle objections.
- CRM & Client ling : Maintain a database of client preferences and key dates (birthdays/anniversaries) to drive repeat business through personalized follow-ups.
- After-Sales Service : Manage requests for resizing, polishing, and repairs; handle returns or complaints with a professional and solution-oriented mindset.
Required Skills & Qualifications
- Experience : 1-3 years of experience in retail sales (Jewellery, Luxury Goods, or Premium Fashion experience preferred).
- Knowledge : Basic understanding of precious metals (Gold, Platinum, Silver) and gemstones (Diamonds, Rubies, etc.).
- Communication : Exceptional verbal communication skills with a persuasive yet graceful tone.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Sales Executive Jewellery (Goregaon)
🏢 Js Tibrewala E Sons Llp (js Tibrewala E Sons
📍 Goregaon
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