- Lead and manage the support/sales team effectively
- Drive sales and upselling targets
- Monitor team productivity and daily operations
- Train, mentor, and motivate team members
- Handle customer escalations and provide resolutions
- Maintain daily/weekly reports and coordinate with management
- Ensure smooth process flow and team discipline
- Deliver excellent customer handling and support experience
Required Skills & Qualifications
- Minimum 2 years of experience in Team Handling
- Strong knowledge of Sales & Upselling processes
- Good communication and leadership skills
- Excellent problem-solving ability
- Target-oriented and result-driven mindset
- Professional and confident personality
- Graduation is Mandatory
Why Join Us?
- Growth-oriented work setting
- Opportunity to lead and manage a team
- Dynamic and performance-driven culture
- Career growth opportunities
Pay: Up to ₹350,000.00 per year
Work Location: In person
📌 Support Team Leader (Sales / Upselling Process) (Kolkata)
🏢 ECFY Consulting
📍 Kolkata
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