Sales Executive / Sales Associate - Exclusive Brand Store

Job Summary

The Sales Executive is responsible for delivering an excellent in-store customer experience, understanding customer needs, promoting brand products, achieving sales targets, and maintaining the brand’s premium image. The role involves product demonstration, billing support, customer follow-ups, and coordination with backend teams.

Key Responsibilities1. Customer Handling & Sales

- Greet customers warmly and understand their requirements
- Explain product features, benefits, pricing, and offers clearly
- Demonstrate products and guide customers toward the best choice
- Convert walk-in customers into successful sales
- Upsell and cross-sell accessories, add-on products, or services

1. Brand Representation

- Maintain brand standards in appearance, communication, and behavior
- Ensure the store reflects the brand’s premium image
- Follow brand sales scripts, offers, and promotion guidelines

- Billing & Documentation

- Assist in billing, invoicing, and payment collection
- Handle finance options (EMI, loans, BNPL, credit cards) if applicable
- Ensure accurate documentation for sales and finance cases

- Customer Relationship Management





- Collect customer details for CRM and follow-ups
- Handle post-sale queries, basic complaints, and service coordination
- Encourage repeat visits and referrals

- Store Operations

- Maintain store cleanliness and product display (VM standards)
- Ensure proper stock handling and reporting shortages
- Support stock inward/outward and basic inventory checks

- Coordination & Reporting

- Coordinate with Store Manager, backend team, and service team
- Submit daily sales reports and customer feedback
- Follow SOPs and compliance guidelines

Required Skills & QualificationsEducation

- Minimum: 12th Pass
- Graduate preferred (depending on brand)

Skills :

- Valuable communication and convincing skills
- Customer-friendly and polite attitude
- Basic computer and billing software knowledge
- Ability to work on targets and under pressure

Working Conditions

- Rotational shifts
- Weekend and festival working required
- Standing for long hours
- Conversion ratio
- Average bill value
- Customer satisfaction & repeat sales

Pay: ₹9,623.56 - ₹18,000.00 per month

Benefits :

- Paid sick time

Work Location: In person

📌 Sales Executive (Haridwar)
🏢 Nandi Panchgavya
📍 Haridwar