We are looking for a proactive and detail-oriented Internal Sales Coordinator to support our Sales, Application Engineering, and Operations teams . This role ensures smooth handling of customer inquiries, quotations, order processing, and coordination between customers and internal departments to ensure timely execution and customer satisfaction.
- Coordinate with Application Engineering for technical inputs.
- Prepare and send quotations, offer letters, and commercial proposals to customers.
- Follow up on quotations to convert them into orders.
2. Sales Order & Documentation
- Create and process sales orders in ERP / SAP B1.
- Ensure correct:
- Customer details
- Pricing
- Delivery terms
- Payment terms
- Maintain order records, proforma invoices, and dispatch documents.
3. Internal Coordination
- Coordinate with:
- Production for order status
- Stores for material availability
- Dispatch for delivery schedules
- Accounts for billing and payment follow-up
- Ensure smooth flow of information between all departments.
4. Customer Communication
- Provide customers with:
- Order confirmation
- Delivery updates
- Dispatch details
- Handle basic commercial and delivery-related queries.
5. Reporting & Data Management
- Maintain sales data such as:
- Inquiry tracking
- Quotation status
- Order pipeline
- Provide regular reports to Sales and Management.
Required Skills & Qualifications
- Diploma / Graduate in Engineering, Commerce, or Business Administration .
- Experience in internal sales, sales coordination, or customer support in a manufacturing or engineering company.
- Familiarity with ERP / SAP B1 is preferred.
- Positive communication and coordination skills.
- Strong attention to detail and ability to handle multiple tasks.