Monitor and coordinate routine operational processes across departments
- Track workflow and ensure timely completion of inter-departmental tasks
- Identify process gaps and escalate delays or bottlenecks
- Assist in implementing standard operating procedures (SOPs)
- Prepare regular reports for management on process performance and compliance
- Manage the calendar, appointments, meetings, and travel of senior management
- Take minutes during meetings and ensure follow-up on action items
- Handle confidential information with discretion and professionalism
- Coordinate internal and external meetings, conferences, and events
Key Skills & Requirements
- Graduate in Business Administration or related field; MBA preferred
- 2-4 years of experience in office administration,
coordination, or EA roles
- Robust command over MS Office (Excel, Word, PowerPoint,)
- Excellent organizational, communication, and time-management skills
- Ability to manage multiple priorities, meet deadlines, and handle pressure
- Problem-solving attitude with keen attention to detail
Working hours - e.g., 9:00 AM to 5:30 PM, Monday to Saturday