- Manage daily service centre operations and workshop activities.
- Supervise service advisors, technicians, and other workshop staff.
- Ensure timely vehicle delivery and maintain service quality.
- Monitor customer satisfaction and handle customer complaints.
- Ensure proper job card creation and accurate service documentation.
- Monitor workshop productivity, technician performance, and labour sales.
- Ensure proper vehicle diagnosis, repair, and maintenance.
- Monitor spare parts availability and coordinate with the Spare Parts Department.
- Achieve monthly service targets and improve workshop performance.
- Maintain service records, daily reports, and customer follow-up activities.
- Ensure proper use of tools, equipment, and workshop safety procedures.
- Coordinate with the Service Manager and management for daily operations.
Required Qualifications:
- Diploma or Degree in Automobile or Mechanical Engineering is preferred.
- Experience in a two-wheeler service centre or automobile dealership.
- Solid knowledge of two-wheeler servicing, repair, and maintenance.
- Good leadership, communication, and team management skills.
- Ability to handle customer complaints and achieve service targets.
- Basic computer knowledge and DMS software experience preferred.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
📌 Service In-charge (Ammapettai)
🏢 VR Automotives
📍 Ammapettai
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