18 Oct
|
Goldstone Hospitality
|
Lucknow
18 Oct
Goldstone Hospitality
Lucknow
Job Description: Food & Beverage Attendant
Company: Goldstone Hospitality
Brand: SOMARA
Location: Lucknow, Uttar Pradesh
Department: Food & Beverage Operations
Experience: 0–3 Years
Employment Type: Full time
Job Summary
Goldstone Hospitality is seeking courteous, energetic, and service-oriented Food & Beverage Attendants to join the team at SOMARA, a premium restaurant and restro-bar. The candidate will be responsible for delivering excellent guest service, maintaining service standards, and ensuring a smooth and memorable dining experience.
Key Responsibilities
- Welcome guests and assist them with seating and dining requirements.
- Present menus, explain dishes and beverages, and answer guest queries.
- Take food and beverage orders accurately and communicate them to the kitchen and bar teams.
- Serve food and beverages professionally, following established service standards.
- Set up tables and maintain cleanliness and presentation of the dining area.
- Coordinate with kitchen, bar, and service teams to ensure timely order delivery.
- Check guest satisfaction and respond courteously to requests.
- Handle guest concerns professionally and escalate complaints to the supervisor when necessary.
- Follow food safety, hygiene, sanitation, and personal grooming standards.
- Assist with table clearing, resetting, and preparation for the next service.
- Support special events, celebrations, and peak-hour operations.
- Follow company SOPs and maintain professional conduct at all times.
Eligibility & Requirements
- 0–3 years of experience in food and beverage service; freshers may apply.
- Experience in hotels, premium restaurants, cafés, or bars is preferred.
- Good communication and interpersonal skills.
- Pleasant personality, professional grooming, and a guest-first attitude.
- Basic knowledge of food service etiquette and table setup.
- Ability to work in a fast-paced environment and as part of a team.
- Willingness to work rotational shifts, evenings, weekends, and holidays.
Key Performance Indicators
- Guest satisfaction and service quality.
- Order accuracy and timely service.
- Compliance with hygiene and grooming standards.
- Table readiness and dining-area presentation.
- Teamwork and adherence to operational SOPs.
How to Apply: Candidates may submit their updated resume with details of their experience, expected salary, and notice period.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Food and Beverage Attendant (Lucknow)
🏢 Goldstone Hospitality
📍 Lucknow