- Communicate with clients via WhatsApp, phone, and email to assist them with program onboarding.
- Resolve participant queries regarding workshops and schedules in a friendly, helpful manner.
- Update client data and track interaction logs in Google Sheets / CRM tools.
- Coordinate with the nutrition and wellness coaching teams to ensure client satisfaction.
- Collect feedback and help build long-term relationships with our community members.
- Freshers with a graduate degree in any stream.
- Fluency in Tamil & English is mandatory.
- Positive listening skills and a helpful, customer-first attitude.
- Basic working knowledge of MS Excel / Google Sheets.