We are looking for a friendly, organized, and customer-focused Front Office Coordinator to manage the reception and day-to-day front desk operations of our wellness clinic. The ideal candidate will ensure a smooth and welcoming experience for clients while coordinating appointments, payments, records, and communication with the clinical team.
Key Responsibilities
- Welcome and assist clients with a warm and professional approach.
- Manage patient/client appointments, bookings, rescheduling, and cancellations.
- Handle incoming calls, WhatsApp messages, emails, and other client enquiries.
- Maintain accurate client records, registration details, and documentation.
- Coordinate with doctors, therapists, consultants, and other clinic staff to ensure smooth operations.