ARTIUM is currently hiring an Executive - Teacher Relationship & Operations to join our team and be responsible for facilitating teacher relations and all daily operations benchmarks as required with the aim of building a positive and engaged performance environment.
Job Overview
- Building robust relationships with teachers that will be sustainable in the longer run
- Managing a group of 150 skilled teachers & aligning them to the expectations of the ecosystem.
- Identifying, analyzing, and initiating the escalation process for Artium Academy based on the escalation criteria.
- Evaluate current operational strategies and recommend improvements.
- Manage teacher escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled.
- Managing Teacher Calendar & slot effectively so that the customer experience is intact.
- Evaluate & prioritize feature enhancements & product backing while balancing the needs of teachers, internal stakeholders & partners.
- Strive to develop collaborative & constructive relationships with internal & external stake-holders.
You should have
- Bachelor’s or Master’s degree in any discipline.
- Minimum of 1–2 years of experience in operations.
- Excellent Team player who is naturally curious about navigating a startup setting, flexible & comfortable with ambiguity
- Drive to think beyond the obvious, solve problems & deliver solutions.
- Ability to prioritize, assess competing priorities & narrow our focus
- Willingness to roll up the sleeves & get the job done.
📌 Executive Teacher Operations (India)
🏢 Artium Academy
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.