- Make prompt outbound calls to all fresh leads (within minutes of lead generation) from Meta ads, organic enquiries, and other sources
- Qualify leads on budget, timeline, location preference, and decision-making authority
- Schedule and confirm site visits, coordinating calendars with sales executives/relationship managers
- Accurately log every lead interaction and update status in CRM (Lead Plus) — New, Enquiry Only, Warm, Visit Scheduled, etc.
- Re-engage and nurture leads who are "not ready yet" with periodic follow-up calls/WhatsApp updates on new projects
- Filter out non-serious/duplicate enquiries while ensuring no genuine lead goes unworked
- Hand off qualified, visit-confirmed leads smoothly to the assigned sales executive/RM with full context
- Maintain daily/weekly call and conversion reports for the team leader
- Support sales team with basic project information requests from leads during early-stage conversations
Requirements:
- 1-2 years of experience; freshers with strong phone/communication skills are welcome
- Excellent verbal communication skills; fluency in English and Hindi/Marathi preferred
- Comfortable with high call volumes and a target-driven environment
- Positive listening skills to accurately judge genuine intent vs. casual enquiry
- Basic computer skills; comfortable learning CRM tools (Lead Plus)
- Polite, persistent, and well-organized — this role is about consistency and follow-through, not big negotiations