Customer Support Executive (CSE) (Mumbai)

Customer Support Executive (CSE) (Mumbai)

19 Oct
|
The Messy Corner
|
Mumbai

19 Oct

The Messy Corner

Mumbai

Company: The Messy Corner
Location: Andheri, Mumbai
Experience: 6 Months – 2 Years
Qualification: Any Graduate
Job Type: Full-Time

About The Messy Corner

The Messy Corner is a personalized gifting and custom merchandise company offering unique gifting solutions and customized products for individuals and businesses.

We are looking for a customer-focused Customer Support Executive to handle customer queries through calls, emails, and chat, resolve complaints, and ensure a smooth and positive customer experience.

Key Responsibilities

- Handle daily inbound and outbound customer calls.
- Manage customer queries through calls, emails, live chat, and other communication channels.
- Respond to customer emails and chat messages promptly and professionally.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure timely resolution.
- Process customer orders, forms, applications, and service requests.
- Understand customer needs and provide accurate information about products and services.




- Build strong customer relationships through clear and effective communication.
- Maintain records of customer interactions, transactions, feedback, and complaints.
- Maintain a positive, empathetic, and professional attitude while assisting customers.
- Ensure customer satisfaction by providing timely and effective support.

Skills & Experience

- Any Graduate.
- 6 months to 2 years of experience in customer service or customer support.
- Good communication skills in English and Hindi; knowledge of additional languages is an advantage.
- Experience in handling customers through calls, email, and chat processes.
- Solid interpersonal, listening, and problem-solving skills.
- Ability to manage multiple customer queries and maintain accurate records.
- Customer-focused approach with a professional and positive attitude

Interested candidates can also share their updated resume at [email protected].

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Mumbai)
🏢 The Messy Corner
📍 Mumbai

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