Roles and Responsibilities
- Handle customer queries and concerns over inbound calls and provide timely, effective resolutions.
- Address customer complaints and service-related issues professionally.
- Maintain clear, courteous, and effective communication with customers.
- Ensure a high level of customer satisfaction through quality service and appropriate issue resolution.
- Adhere to company policies, process guidelines, and established service standards.
Eligibility Criteria
- Minimum 1 year of experience in customer support or a similar customer-facing role.
- Good verbal communication skills in Hindi and English.
- Strong customer-handling, problem-solving, and interpersonal skills.
- Customer-oriented approach with a willingness to learn and adapt to process requirements.
- Position: Customer Support Executive
- Process: Domestic Customer Support
- Experience Required: Minimum 1 year
- Job Location: Malad West, Mumbai
Interested candidates connect at the given below details:
Email -
[email protected]
Contact No. - +91-XXXXXXXXXX
Pay: ₹200,000.00 - ₹500,000.00 per year
Advantages:
- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Domestic Process - Customer Support Executive (Malad East)
🏢 Recruitingu002FStaffing
📍 Malad East